How to Use this site

You should use this website as general guidance and you should seek professional paid advice before you take any steps on your matter. Your use of this Website is subject to the terms and conditions set out below as the same may be amended from time to time by Garner & Hancock Solicitors Limited.

Legal Information

Garner & Hancock  Solicitors is the trading name of Garner & Hancock Solicitors Limited. Company registration number: 09442598.

Our services are provided by solicitors of England and Wales, we are authorised and regulated by the Solicitors Regulation Authority (SRA). The Solicitors Regulation Authority’s rules can be accessed via this link: www.sra.org.uk
Garner & Hancock Solicitors Limited SRA number is 628313
Garner & Hancock Solicitors Limited VAT number is GB 925 1844 21

D-U-N-S Number: 51-636-2188

Financial Conduct Authority

We are not authorised by the United Kingdom’s Financial Conduct Authority. However, we are included on the register maintained by them so that we can carry out insurance mediation activity and full details of what this means for you, including arrangements for complaints or redress.  This part of our business, including arrangements for complaints or redress if something goes wrong, is regulated by the SRA. The register can be accessed via the FCA website at www.fca.org.uk/register.

LS 448743 – Garner and Hancock

Copyright

The copyright in this Website including all text, graphics, code, files and links, PDF files, belongs to Garner & Hancock and the site may not be reproduced, transmitted or stored in whole or in part without our written consent. There is no restriction to linking to our website or PDF files as long as appropriate recognition is made as to the source of the link.
Exclusion of Liability

We must also give a general disclaimer that the advice given is generic and the law is correct as at February 2018. You should not rely on this advice to your specific situation as it always best to seek professional help to help you through the law and its application to your case. All and any liability for loss or damage, howsoever arising, as a result of your use of this Website is hereby excluded to the fullest extent permitted by law.
This Website is intended for use by customers in the United Kingdom only. Non UK residents use the Website entirely at their own risk.
These terms and any claim based on use of Garner & Hancock shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the English Courts.

Whilst we take all reasonable precautions to protect the personal data of users of Garner & Hancock we cannot be responsible for and therefore exclude all liability for loss or misuse of personal data which is intercepted or otherwise accessed by unauthorised persons.
Any personal information which we receive via this Website will be used by us only for the purposes for which it was received and for any future communications with the sender of such information by Garner & Hancock. We will not, however, disclose any personal information we receive in respect of your use of the Website to any third party without your permission except as required by law.

Members limited company

Garner & Hancock Solicitors Limited  uses the word “partner” to refer to a shareholder or director of Garner & Hancock Solicitors Limited and its use in connection with the business of Garner & Hancock Solicitors Limited should not be construed as an indication that any shareholder or director carries on business in partnership with any other shareholder or director within the meaning of the Partnership Act 1890

Professional Indemnity Insurance

We maintain compulsory professional indemnity insurance. This insurance covers all of our practice which is carried on from offices located in England and will extend to acts or omissions wherever in the world they occur.

Complaints

Complaints – We are committed to high quality legal advice and client care. If you are unhappy about any aspect of the service you have received or about the bill, and you cannot resolve the issue with the fee-earner handling your matter, then please contact Mr. Vinay Tanna via this contact form. We have a procedure in place which details how we handle complaints which is available from Mr. Vinay Tanna or from our website.

If you are not satisfied with our handling of your complaint you can ask the Legal Ombudsman. Their details can be found at  http://www.legalombudsman.org.uk/ (address PO Box 6167, Slough SL1 0EH) to consider the complaint. Normally, you will need to bring a complaint to the Legal Ombudsman within six months of receiving a final written response from us about your complaint.

Solicitors Regulation Authority

We aim to adhere to the SRA Code of Conduct – Click for details of the Code of Conduct